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OUR GUARANTEE

 

All jewelry is GUARANTEED to be free from defects in craftsmanship and materials on delivery.  Should a flaw be detected and examination reveals it was due to negligence on our part we will repair or replace the item at no additional cost.

Do keep in mind that the nature of handcrafted jewelry means that there may be slight variations in color or appearance between the actual item and its image on the website.  If you find that this difference is beyond your liking, we will refund your money provided the item is returned undamaged within 14 days of receipt.

Please call or e-mail us before returning items.  For your security, please return the item(s) with an insured courier and retain your shipping receipt.  Arpan Works is not responsible for item(s) lost or damaged in return transit.